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STAY AWAY FROM makemytrip.com. these guys just dont seem to know what they are doing. we were provided with a confirmed hotel booking for our stay in goa in the month of Feb. we needed to extend the stay and were told that our bookings were for dec! when we confirmed it again with the agent who had done our booking, he said that there was some confusion anad that are booking were confirmed for Feb. He sent us the relevant voucher.
The relevant booking was for the second part of our stay in goa. When we reached the hotel after travelling 50 kms we were told that there was no booking for us. only the extended period was booked. We spent the entire day looking for the right hotel. Those guys did offer to put us in an upgraded hotel but refused to refund the amount. Very unprofessional indeed.