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Makemytrip

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Summary

Makemytrip
shiva @shivasbajaj
Feb 27, 2012 01:01 PM, 1867 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Almost destroyed my trip (salvaged it no thanks to

STAY AWAY FROM makemytrip.com. these guys just don’t seem to know what they are doing. we were provided with a confirmed hotel booking for our stay in goa in the month of Feb. we needed to extend the stay and were told that our bookings were for dec! when we confirmed it again with the agent who had done our booking, he said that there was some confusion anad that are booking were confirmed for Feb. He sent us the relevant voucher.


The relevant booking was for the second part of our stay in goa. When we reached the hotel after travelling 50 kms we were told that there was no booking for us. only the extended period was booked. We spent the entire day looking for the right hotel. Those guys did offer to put us in an upgraded hotel but refused  to refund the amount. Very unprofessional indeed.

Issue Resolved
(0)
Dear shivasbajaj,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regardsTeam-MakeMyTrip Care
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