Your review is Submitted Successfully. ×

Makemytrip

0 Followers
4.0

Summary

Makemytrip
Gulshan @gulshan85nazar
Nov 10, 2017 05:54 PM, 1985 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Make my trip servicing 2 hold my money in its A/C

I attempted to book two train tickets though make my trip but its server worked only till my amount is debited and the amount reached their account. After that it sent me the message that it failed to book my tickets and I have to wait 15 working days(3 days from the side of make my trip and 12 days from the side of bank) to get refund. I was able to book the same train tickets directly through IRCTC it few minutes.


I suspect the main aim of make my trip.com is to just pretent to service us and to hold our money in their account for 3 days which can give them interest. I would not be the only customer, it would be in lacks from whom they can collect money and make it hold in their bank account so that they could only make profit through holding our money rather than servicing us.


What a good tactic or strategy followed by make my trip.


It is their mistake who failed to book my tickets that too when there is availability and I lost my amount.


Get profit from your service, if you rely on the other tactics to earn money you will be landing in troubles and this earning will not help you for long run .

Issue Resolved
(1)
Dear Gulshan85nazar,Greetings from MakeMyTrip!!We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologies any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer