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Makemytrip

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Summary

Makemytrip
smilingbee@smilingbee
Jan 02, 2007 03:41 PM, 2197 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Organised Fraud!!

Our worst nightmare came true when we went to board a Kingfisher flight


with my Makemytrip e-ticket.We came to know that our tickets have been


cancelld jus 2 hrs before the departure  by some unknown person.We


got the ticket status as confirmed by the Kingfisher authorities jus 6


hrs before the journey and when we go to check-in, we were told by the


Kingfisher authorities that the tickets have been cancelled. The sad


part is we dint get the refund either.


All we were told was that the ticket has been cancelled from Hyderabad


which ironically was our destination.The flight was from Chennai to


Hyderabad on NewYear Day.Even if we were to cancel the ticket, there is


no way we cud have done it from Hyderabad where we were in chennai. In


the end, we had to make new reservations for the same flight by paying


double the amount already paid.


I feel this is an prganised fraud happening through makemytrip.com.As


there are no makemytrip official physically available at the airport, we


cud not reason out our case to anyone. All we could do was call the


makemytrip customer care which is good for nothing.


It was a harrowing experience to go through. One hour of pure mental


agony! I plead anyone reading this review not to plan your trip though


makemytrip.com

Issue Resolved
(4)
Dear smilingbee,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regardsTeam-MakeMyTrip Care
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