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Makemytrip

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4.0

Summary

Makemytrip
Shashank Mittal@shashankmittal23
Oct 05, 2010 10:28 PM, 1926 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

BEWARE

Makemytrip only believes in selling tickets. God forbid there may be a problem with your ticket due to any schedule changes or anything at all, do not expect any help from them. They will tell you that they are working on your issue when really they are doing nothing! It will be you calling them constantly, to hear the same reply over and over again. "We are working on it and will get back to you within 24 hours", and they never get back!


Any offers and promotions they advertise, they do not believe in fulfilling what they say. I had to threaten them with legal action before they finally responded with the free domestic tickets that I was to receive with my international return ticket.  They will also keep hanging up on you when they can;t resolve your issues.


SO, UNLESS YOU ARE SURE SURE SURE that you will not be making changes to your itinerary or your airline will be nice enough to accommodate you elsewhere, DO NOT GO TO MAKEMYTRIP.I will rather pay $100 extra for a ticket elsewhere, then go to MAKEMYTRIP again and be harassed.

Issue Resolved
(3)
Dear shashankmittal23,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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