MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
One of the worst in the business. If you want peace of Mind..never ever book with them. I called in to change the date on my return iternary. My call lasted for 1 hour. Every time a person answers the call.they will get the booking id and have put me on hold for some time.
Second person picks the same call and asks for everything all over again.. this happened 4 times in a row on one single call..Finally I gave up and hung up on them. Online chat:- Everytime I click and fill the info.only one rep was available all the time.she said Let me put you in queue and that queue loads and loads for ever.No rep will talk to you.