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Makemytrip

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Summary

Makemytrip
rajneesh kumar@rajneesh.jindia
Mar 31, 2006 12:01 PM, 1938 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Mar 27, 2007)
Have not got back a refund for over 6 months now.

From: Rajneesh Kumar


Sent: Tuesday, March 27, 2007 1:22 PM


To: ’geeta.eral@makemytrip.com’


Subject: FW: Airtel Free Flight Cancellation Details


Hi


I got your ID from Mouthshut.com


Would you like to have a look at my issue?


All the details are present in the emails below. Its been months I have been waiting to get a refund.


Thanks


Rajneesh


From: Rajneesh Kumar


Sent: Monday, November 13, 2006 12:46 AM


To: ’rakesh.srivastava@makemytrip.com’


Cc: anjali.garg@oracle.com


Subject: FW: Airtel Free Flight Cancellation Details


Hi


Its been soooo many months I have been pleading you guys to refund my money following my cancellation. I am sorry to say that if my request is not acted upon this time, I am going to take the matter to several internet forums and to many many corporates. And if you believe me, its going to hurt you like anything.


Please take action in the below matter ASAP.


Thanks


Rajneesh


From: Rajneesh Kumar


Sent: Monday, October 16, 2006 11:05 AM


To: rakesh.srivastava@makemytrip.com


Subject: Airtel Free Flight Cancellation Details


Hi


I booked a DEL-MUMBAI return ticket under the Airtel’s free flight offer through your agency.


Although for some reason, I could not travel and I had to cancel my ticket.


Below are the details:


Name: Rajneesh Kumar


Airtel Mobile Number: 9945568678


Booking number: JYYEBB


Travel Date: 21 Sep (DEL-MUM), 30 Sep (MUM-DEL)


Approximate date of cancellation: sometime in 2nd week of September only. Don’t remember the exact date.


Also, below is a screen shot of the web page when I cancelled the ticket online.


In case needed, you can call me on my number 09341018433.


Thanks


Rajneesh

Issue Resolved
(1)
Dear rajneesh.jindia,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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