MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
We booked return flight tickets from Bombay to goa using mmt. We asked for a change in our return flight timing. They charged my card without confirming availability with the airline. Obviously, the change didn’t happen and they said they’ll refund the amount charged, close to$35. It’s been a month and I haven’t received the amount.
On talking to them, they say it’s being’processed’ by their accounts department. I fly frequently but I’ve never experienced such unethical behavior before. I plan to soon file an official complaint. I urge all readers to never use make my trip for any travel purposes, unless you really wanna be taken for a ride by these thieves.