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Makemytrip

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Makemytrip
Kaushal Parikh@kaushalpar
Jan 16, 2015 09:38 AM, 1963 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jan 16, 2015)
Worst booking experience ever

We booked return flight tickets from Bombay to goa using mmt. We asked for a change in our return flight timing. They charged my card without confirming availability with the airline. Obviously, the change didn’t happen and they said they’ll refund the amount charged, close to$35. It’s been a month and I haven’t received the amount.


On talking to them, they say it’s being’processed’ by their accounts department. I fly frequently but I’ve never experienced such unethical behavior before. I plan to soon file an official complaint. I urge all readers to never use make my trip for any travel purposes, unless you really wanna be taken for a ride by these thieves.

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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