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I had my best experience with makemytrip few months back, I was making a flight booking and while selecting the dates by mistakenly I chose 19th Dec instead of 20th Dec.I immediately called on customer support number and I told the representative about my problem and they were so polite and calm that they immediately called the indigo airlines and made a conference and requested indigo agent to reschedule my flight to the prefered date as it was a human error.
Because of requesting again and again indigo airlines changed the date of my flight, and I was so happy at that time.
Now everytime I make the booking from makemytrip as their customer service is excellent