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Makemytrip

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4.0

Summary

Makemytrip
Varun @varundand
Nov 11, 2013 11:58 AM, 1931 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Nov 11, 2013)
DO NOT USE MMT..

Use MMT, at your own risk. If booking goes fine, lucky. If it fails, god save you.  Customer support has absolutely no responsibility. What  a communication skills( Hinglish)?, Have any problem, wait for 7 working days+ next time you call 7 more. Getting refund is a big big headache.


Simple bus booking took 15 minutes. and it failed. Call them and find their system under updation . Call again after 1 hour, same thing. IVR asks you all details, but the customer representative asks it again . huh .Bye Bye MMT.


Never again on your website for booking. REFUND MY MONEY


Booking Id NU27012953833566


Complaint Id 131107-031289


Contact email: varundand@gmail.com

Issue Resolved
(0)
Dear Varundand,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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