MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Unfortunately my experience with MakeMyTrip has left a lot to be desired. First of all the booking could not happen, while the money was transferred to their account. On top of that, they have been falsely assuring that money will be reimbursed-first in 72 hours and then in 8 "working" days. Pls calculate how many working days from 24th Jan till date. Money is still not in.
Matter escalated 3 times on their website-nobody has bothered to call back. Umpteen calls-each with a wait period of 20-25 mins and no resolution till date.
Really sad with the after sales experience of MMT. Are they only interested in sales & no focus on issue resolutions? Everybody: sincerely hope you do not get into any of these situations with them.