Your review is Submitted Successfully. ×

Makemytrip

0 Followers
3.8

Summary

Makemytrip
Nikhil garg@nik6909
May 12, 2013 02:02 PM, 916 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Poor website

I needed to book the hotel rooms for my Darjeeling-Gangtok trip. I check the fare and tried to book . I was disappointed to see there was no discount validation. Hence I did not book.


I booked a car for airport transfer. I contacted customer  care and I was given a promo code for discount. I used the same code. However, I did not get any cash back as promised. I sent an email to the company. I was told that I did not use any promo code. Email ref ID 130327-027675.


I wonder why they do not stick to their words.

Issue Resolved
(0)
Dear Nik6909,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer