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Makemytrip

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Summary

Makemytrip
dhruven @dhruven10
Jul 02, 2014 02:04 PM, 1731 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Third class service

I took European bonanza package which and departured on 17-06-2014.Booked by kashayp dhanak at Ahemdabad. No star hotel provided was provided, half of the tour was from the bus. Worst food! Wrong information was given. We saw the Colosseum, from out side only at 100 mts distance


I chose jain food but they made me eat non vegetarian food.  tThen said they were sorry and it was hotel’s staff mistake. They didnt even provide water in the bus.Horrible experience. Never going to recommend it to anyone.

Issue Resolved
(1)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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