MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Too bad experience I had.Their technical difficulties fume every now and then.I was charged twice.Then I had to read stories to customer care everytime detailing the issue whenever I call beacuse its not that a single person will respond to u.And then noone will reply to ur mail other than their standard reply "Thank you for We will keep track of things"
"The consumer will keep writing and after some 4-5 mails may u’ll get 3-4 words extra other than the standard reply.And then the payment they will do will be in bits and pieces.If ask for escalations or what is going on...u wont get anything.Ur credit card will charge u handsome amount and u’ll loose the hard earned money.At the end after so much may b u’ll get the money depending on how well u handle them.
Hope some day they will improve and stop the haunting experiences if someone’s luck doesn’t favour.