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Not delivered as promised. Take you for a ride. Bad customer service. Do not go for this for national packages. I was promised by this agent on a few things and after that I was totally surprised to see that it was different from what I was promised. My honeymoon trip was a total mess. I would suggest all to please not go for makemytrip. The local agents in the tourist spot are lot better. I chose a trip for Kullu/ Manali. When I called the customer support it took almost half hour to connect to an agent and after all the wait I was told that they cannot do anything about it since it is not there in the iternary.
A lot of things are promised while booking and finally after the cash has been transferred there is nothing worth to the cash paid.