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Makemytrip

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Makemytrip
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Sunny @banerjea
Mar 25, 2012 10:39 AM, 1465 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Refusing to Refund Money Rs 13068 - No Response

Make my Trip made a mistake - they charged the date change fees for travel date change which they charged to our credit card; they forgot to make the date change in their system and now is refusing to refund the money for the original tickets purchased for Rs 13, 068. Email has been written to their CEO an Customer Service Agent but yet to get a response. Please do not deal with this company as their service for cancellations, refunds etc is very very poor. Extremely untrustworthy company.

Issue Resolved
 (2)
(1)
MakeMyTrip
Dear banerjea,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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