MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
My heart sank all the way down wen I came across the reviews for makemytrip.com after I had payed them an advance of 20k for my mauritius trip last month(aug’07). But luckily my experience with makemytrip.com was a fantastic one.
Not only did I get all my documents posted to me on time, the call center person I corresponded with was a sensible and helpful one. After I reached mauritius, their local operators took good care of us and it turns out many other operators like cox&kings, sotc etc have got the same operator in mauritius as MMT’z. Infact, we were taken for the local sightseeing trips together. That means I got the same service as others but for much less.
Well I should thank makemytrip.com for making my second honeymoon trip a great one. And for those who are disappointed by the reviews they get to read here, always remember’MOSTLY people with bad experiences will bother to put the effort in writing a review’.