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Makemytrip

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Makemytrip
Jun 19, 2018 10:59 PM, 1319 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

BEWARE OF MMT VACATION PACKAGES - BAIT AND SWITCH

BEWARE MMT - BAIT AND SWITCH VACATION PACKAGES


Makemytrip.com travel planner will send you multiple vacation packages, some will include airfare and exclude in some. You expect all package to include airfare for international packages. In order to show package cost low, they exclude it so that you feel good about the package and you book it without knowing airfare is not included. Either you have to pay hefty airfare cost separately or cancel it. If you cancel it even next day after payment, you will lose 25% or more of the package cost.


No possibility to switch to another packages to avoid any lose. They will still charge you for cancellation. Never ever buy vacation package and you will regret.

Issue Resolved
(0)
Dear rama8897Greetings from MakeMyTrip!!At the outset, we sincerely apologize for the unpleasant instance. This is not in accordance to our service standards nor do we expect any such practices.We have taken cognizance of your comments and the spirit in which you have shared your feedback. It is unfortunate to note that your recent experience with us has not been up to your satisfaction.We assure that every possible attempt is made to ensure complete satisfaction. Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.I hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.Assuring you best of our services.Team-MakeMyTrip Care
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