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Makemytrip

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Makemytrip
natasha @natashagoa
Jun 19, 2014 02:21 AM, 3611 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jun 24, 2014)
RUINMYTRIP.COM cheaters unlimited!!!

WHY DEAR MOUTHSHUT YOU SHOW ONLY POSITIVE REVIEWS IN MMT?! THEY AREN’T THE LATEST MSGS. SOMETHING SMELLS FISHY.


Standing in the immigration queue in Bangkok Airport I saw an Indian guy from my flight and he had a ticket from MMT.then I said to myself I had to do something, I have to alert everyone coz these cheaters are so popular n I dont want anyone having such a bad experience like me.so pls read n never buy a ticket from them again!Used to love their website but now they have become so famous they just want to rip u off from every possible angle.Booked  a ticket Goa-Mumbai as a domestic flight for our Bangkok Airways, Mumbai-Bangkok-Chiangmai ticket with my husband and child. Don’t know why I chose for the 1st time the flight-hotel combo, silly me even if I saw that they were lying, saying I was saving so much money coz flight-hotel seperately would cost me 25k and now I was paying 11k for both!But I made my little research b4 & I knew that 3 flights were 9k and hotel was 2.500! so basically the discount was 500 rs.


But four days b4 the flight we had to change the dates(for 2 days later from the original booking)called Bangkok airways n they said no charges 4 both international flights.Called MMT and.because the hotel doesn’t want to make a change  we will have to make a FULL cancellation! I didn’t want to cancel I think its common to postpone a trip? so here started the insanity.


I was told that out of the 11k I could get: according to the 1st agent: 4500 back , according to the 2nd agent 2 hrs later 3100 and the last told me. 2700!All without anything changing, the hotel was fully cancelled!


I only saw uneducated stuff like that in Airtel. Everyother company like eg Tatasky, Snapdeal etc the operators I spoke to them, they were assertive, knowing their jobs and knowing how to use the calculator.


when I angrily asked the last guy why the price keeps on shrinking, he replied,


"*Each person’s flight cancellation cost is 1500 but the 4 year old child pays 2500.*"


WTF?


A CHILD PAYS MORE?SINCE WHEN? they’ve lost their mind.


to this he said that the airline policy is so, I can check with them.I was sure he was lying so I did. Spicejet told me that a child pays1500 rs as well.


lying cheating scammers!


I called and called them and somehow when b4 I was getting someone after 30 sec now I was calling and go on hold till I hung up. sure they screen the phones.


BIG shame on you MMT!


from now on i’ll go with IBIBO or airline directly.and i’ll make compaints to all the consumer sites.


they had the desency saying make another booking for 15k b4 it gets more expensive and the guy kept calling and calling pushing me to make new booking.comission walla. and my 11000 rs.only getting 2700 back?


see ya!


Btw booked with my travel agent n she gave me a day b4 flying ticket for 3700rs when in MMT the price was 5200rs. who needs you.


PLEASE PPL DONT GET FOOLED BY THE NICE GRAPHICS LIKE ME,


THEY WILL RIP YOU OFF GUARANTEED! MAYBE THEY’VE CHANGED MANAGEMENT COZ B4 THEY WASNT LIKE THIS.NOW THEY RE BIG COORPARATE SHARKS!


FOOL ME ONCE, SHAME ON YOU.FOOL ME TWICE, SHAME ON ME!

Issue Resolved
(2)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.We are getting the case facts checked and will connect with an update shortly.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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