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I am surprised nobody writes about the demerits of a quick booking over Makemytrip. So here goes. There is no such thing like a refundable ticket. Yes even if it says the ticket can be cancelled .Beware. The Cancellation costs are almost 50% of the ticket price.
Yes even if you decide 1 minute after you booked that you want to change the time of your flight you have to pay some 1500 Rs. per ticket to Makemytrip. If you call their custormer service they will tell you the airline is charging them, if you call the airline they say call Makemytrip for the issue. But I think they [Makemytrip.com] are lying about it. How do I know?.
Because if you directly book with an airline there are no cancellation charges for changing your flight time/schedule. Basically I think these are the fees they charge the airline for booking and are not paying it back to the customers, not even one second after booking. Moral of the story is dont book airline tickets on this website unless you are sure you wont change anything.
It is too expensive to do that. Happened to me two times. The first time itself I decided in future to only use them as a search engine. But after the second time I made a mistake as I was quick in making the payment I decided not to ever book flights on their website again. In fact re-scheduling cost is also lower if you re-schedule directly with the airline concerned. Sad but true.