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Makemytrip

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Summary

Makemytrip
Sanjeev Sharma@forsanjeev
May 25, 2008 05:06 PM, 1450 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Cancellation? Forget refunds !!!

Makemytrip seems


to have deployed a policy of not refunding cancellation dues or to deliberately


delay payments for months. The cancellation is not considered unless customer makes


repeated calls.  It all seems to be done


to earn illegitimate interest on Crores they are supposed to return to lakhs of


such cases. Someone out there from regulators and Govt. must proceed with


criminal actions on these websites. I am personally referring to cancellation


of my tickets which was booked on February 25th


2008(**FLT


1278895**). I had immediately got done that cancelled thru Jet Airlines directly


and then thru makemytrip also. On enquiry, I was promised that refund would be


reaching me in 10 days. It is three months now and I am awaiting any thing from


them. When I spoke to them on phone they have no answer to the delay and have only


promise that it would be done soon. My request is to avoid this website for bookings


in future.

Issue Resolved
(1)
Dear Forsanjeev,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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