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Srinath unfortunately you are not the only one who’s been through an experience like the above mentioned one, my story is almost the same, i had booked a return ticket Bangalore-Delhi on 3rd July and so far I have not received the return ticket in correct format and also the billing details.
All I received was an email from one of the Reps in the service dept.with the itenary pasted in it which does not gives a complete info on the travel.I called the helpline on 4th July and I was promised that it will be sent right away with all their apologies, its been 6 days and I am still waiting for the billing details and also the return ticket in the correct format, Looks like they are waiting for an auspicious moment to send it .
This will be last time I visit Makemytrip for any kinda booking or flight info.