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Makemytrip

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4.0

Summary

Makemytrip
Saif Ahmed@saifnew
Mar 31, 2017 10:14 PM, 3039 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Mar 31, 2017)
It's not MakeMyTrip it should be RuinMytrip

They are horrible. Thet almost ruined my trip to leh. As soon as the Leh trip start date came they told me I have to book my own flight till Delhi and I paid them for the entire package which includes flight to Delhi. The team were not responsive. I had to threaten them to take the matters to the court n then they confirmed by booking just one day before. They spoiled the mood. Not trust worthy.

Issue Resolved
(1)
Dear Saifnew,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience.We have taken cognizance of your comments and the spirit in which you have shared your feedback. We assure that every possible attempt is made to ensure complete satisfaction. Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.I hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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