MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I booked a round-trip ticket and when I tried to change the date of the return trip, it is taking me more than one and half hours (and I am not done yet) on very unclear phone line to get these guys to change my booking.
My god, what a pathetic service! I wish I could sue these guys for the trauma these guys are causing me. NEVER EVER USE MAKEMYTRIP. This is the last time I will use their services.