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I have booked hotel from Makemytrip at Ooty Astoria Residency. I have booked bus ticketa after getting confirmed hotel booking. Just before 2 days of travel makemytrip informed me that hotel was not available and they were arranging for new alternative. Informing this they got vanished and no update after that. I called the customer care again and they told they would get back by End of Day. Dont know what is their definition by EOD. I did not got any call from them.
My question is if hotel is not available then how they can give a confirmed ticket?Is this a TRAP to grab the customer and then giving some cheap alternative. I believe this is intentional. So NEVER BOOK HOTEL FROM MAKEMYTRIP. Dont SCREW your holiday.