We booked thailand holiday for 5 pax. Till we made advance payment, we were getting daily calls from Barkha Kriplani. After the advance payment of Rs 50, 000.00 , we wrote numerous emails, & made numerous calls to customer care.
Every time a standard answer: we call call back. But nobody called back. No landline number to whom, we can contact directly. 3 days left in departure, and we don’t know, if our booking has been made or not.
For future, any company who does not provide direct mobile & landline numbers, should not be relied upon.