Your review is Submitted Successfully. ×

Makemytrip

0 Followers
4.0

Summary

Makemytrip
Deepak @technodeepak
Jan 11, 2014 09:14 PM, 4370 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Schedule changed without any information

BIG NO to makemytrip.


No one should ever buy tickets through makemytrip. I made a mistake of buying an International ticket from them with Booking ID(IN1306B6S51413). They changed the flight details without informing us.


Incidentally, I came to know about the changes while adding one more passenger to the same booking otherwise we would have missed the flight.


Now, from last 5 days I have been calling customer care to issue the new e-ticket but they fail to do so. Travel is in 4 days and I don’t have the tickets. Customer care service is pathetic, they don’t have adequate information on why the tickets are not being issued. they never forward their calls to the floor manager. You can never escalate the issues.


Never buy tickets from makemytrip.

Issue Resolved
(0)
Dear Technodeepak,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.We are getting the case facts checked and will connect with an update shortly.Assuring you best of our services.Regards,Team-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer
×