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Makemytrip

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3.8

Summary

Makemytrip
Dec 13, 2008 01:53 PM, 1082 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Never advise make my trip to anyone

Customer service is pathetic. I have listen about this website so I thought that I must try it but when I tried it and I found that there is no customer service. They doesn’t provide any service. Yesterday I was trying to book the tickets.


Loading time of website was gud but due to some technical error it doesn’t go through. They called me up after 20 min. At that time I was busy talking to my mom on other phone so I told them to call me after 10 min but till next 24 hrs there was no call from there side. So I booked my tkts from elsewhere....


Frankly speaking the service that they are providing is very bad. Atleast they must have called me up ...


In future, I will never book my tickets from make my trip. Now I am expecting that they must call me up next year.

Issue Resolved
(1)
Dear Micky89,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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