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Makemytrip
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4.0

Summary

Makemytrip
Ra Gu@ravindra1979
Jan 29, 2015 10:49 AM, 2073 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Apr 03, 2017)
Got back my refund long back

I booked a ticket with MMT on 21st Dec 2014 for Chennai to HYD on Spicejet travels. On 22nd Dec, I cancelled the same. The refund amount was Rs. 14508. Till date, I have not received the refund amount. I checked the spicejet site and the refund has been processed from their side long back.


I have been trying to contact MMT many number of times and their phone does not work. It just gives a message that they are busy due to high call volume. Even if I am able to get to someone, they just redirect it back to IVR. I have sent 3 emails till now, none of which is replied.


Update, sorry for such a long delay:


I got my refund from MMT long back. Actually I continued using MMT after that also and recently used MMT for my Vizag trip and experience was great! Not able to give 4 / 5 star, as mouthshut is not allowing to change the recommendation now. I will write a separate review for vizag trip.

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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