Toservice@makemytrip.com, share.feedback@makemytrip.com, Response dateTue, Jan 13, 2009 at 11:23 PMsubjectBOOKING REFERENCE NUMBER YVXKA3mailed-bygmail.comhide details 11:23 PM(0 minutes ago)TO WHOM SO EVER IT MAY CONCERNI have learnt since 5th January 2009 that you people at makemytrip.com are incompetent.but what is happening is ridiculous and I would have found it hilarious if I was not the victim.Please find below 2 mails marked in blue with the titles "EMAIL No.1" and "EMAIL No.2" E-MAIL No.1 was received by at 8:54 PM today(13-01-2009) saying that my tickets would be delivered to the airport and that I would have to go to the airport and pick it up.E-MAIL No.2 was received by me at 10;40 PM today(13-01-2009) saying that my tickets have been dispatched to my mailing address, and that I would receive the tickets by tommorrow.IS THIS SOME KIND OF SICK JOKE!Am I to travel about 20Km’s to the airport to pick up the tickets, or will the tickets be delivered to the mailing address?If am to go to the airport and get the tickets please tell the precise address to where I have to go and collect the tickets?.is it the Domestic Terminal?, the International Terminal?, or the Old Airport?.dont just tell me "Go to the airport and collect the ticket ".its a pretty BIG area for me to go searching.PLEASE MAKE UP YOUR MINDS FAST AND LET ME KNOW AS TO WHAT I SHOULD DO!Tomorrow is Pongal in Tamil Nadu, and I will not have access to e-mail.so DO NOT E-MAIL ME.call me on my cellular phone 09444030830.AND HOPE YOU PEOPLE UNDERSTAND THAT IF AM TRAVELING, I WOULD HAVE TO CHECK IN LESS THAN 22 HOURS .BUT THE HITCH IS, I DONT HAVE A TICKET IN MY HAND THANKS TO YOUR INCOMPETENCY.E-MAIL No.1romResponse toC@gmail.com>dateTue, Jan 13, 2009 at 8:54 PMsubjectRE: Complain regarding BOOKING REF YVXKA3mailed-bymakemytrip.comhide details 8:54 PM(2 hours ago)ReplyDear Mr. V Greetings from MakeMyTrip! As per our conversation yesterday we have the call recording where you agreed to collect the tickets from the airport.Also note that in all cases of cargo mail there is no provision for a door-step delivery. For any further assistance we are available round the clock on our toll free numbers. You could also write to us through reply email or writing toResponse@MakeMyTrip.com or visit us at https://MakeMyTrip.com Yours sincerely, Talia MeiTeam-Customer DelightE-MAIL No.2romService dateTue, Jan 13, 2009 at 8:54 PMsubjectRE: Complain regarding BOOKING REF YVXKA3mailed-bymakemytrip.comhide details 8:54 PM(2 hours ago)ReplyDear Mr. V Greetings from MakeMyTrip! As per our conversation yesterday we have the call recording where you agreed to collect the tickets from the airport.Also note that in all cases of cargo mail there is no provision for a door-step delivery. For any further assistance we are available round the clock on our toll free numbers. You could also write to us through reply email or writing toResponse@MakeMyTrip.com or visit us at https://MakeMyTrip.com Yours sincerely, Talia MeiTeam-Customer DelightE-MAIL No.2romService toC@gmail.com>dateTue, Jan 13, 2009 at 10:40 PMsubjectRE: Complain regarding BOOKING REF YVXKA3mailed-bymakemytrip.comhide details 10:40 PM(23 minutes ago)ReplyDear Mr. V, Greetings from MakeMyTrip! At the outset we apologize for the inconvenience caused to you. With regards to your mail, we would like to inform you that we have already dispatch your paper tickets at your mailing address. Further, we would like to inform you that you will receive the tickets by tomorrow. For any further assistance we are available round the clock on our toll free number 1-800-11-8747(MTNL/BSNL)/1-800-102-8747(Airtel)/ 95124-4628700(Any Landline).You may also write to us through reply email or writing to Service@MakeMyTrip.com or visit us at http://www.MakeMyTrip.com. We value your business with us and look forward in assisting you with all your travel plans. Yours Sincerely, Ankit GroverMakeMyTrip(India) Pvt. Ltd103 Udyog Vihar Phase IGurgaon -122016(Haryana)Toll Free: 1-800-11-8747(MTNL/BSNL phones)Toll Free: 1-800-102-8747(Airtel subscribers)Tel: 0124-4628747, 0124-2898747E-mail:Service@MakeMyTrip.Com You are welcome to write to our management with feedback about our services. CLICK HERE: share.feedback@makemytrip.com