I recently booked hotels in manali and shimla based on the user feedback on the site makemytrip. But when I reached shimla, I found the hotel is worst. I submitted my feedback to makemytrip, but they never posted it online.
I complaint to the customer care also about it, but they also never cared, as they get huge commissions from that hotel, so they deliberated changed the rating and generated ficious reviews about that hotel.
Never use this website to do any hotel booking. Also I found that the nearby hotels are charging half the price for the same service.Also they keep spamming the mailbox, out of office mails.
Why do I bother they are in office or not, I didn’t emailed them. I filled the webform which is being emailed to n number of peoples, all worst and do nothing about it.Also I submitted the review for the hotel in Manali, they never published it also.