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Makemytrip
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Makemytrip
A K@rmpabdul
Nov 21, 2017 04:25 PM, 1281 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Mar 21, 2018)
Customer service is very good

Please never buy tickets from them. customer service is very bad. they had a cashback deal and if you enter coupon code then you get cash back on credit card. we did enter and due to their glitch it didn’t apply and ticket got booked. called customer care right a way no one is listening and blaming on us. called again at night they kept transferring from one department to another for two outs. now they are not trying to listen and not giving the money back.


I would highly recommend not to buy tickets from this site.

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MakeMyTrip
Dear Rmpabdul,Greetings from MakeMyTrip!!We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologies any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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