Your review is Submitted Successfully. Ã—

Makemytrip

0 Followers

3.8

57%

44,302 Votes

WRITE A REVIEW

Summary

Makemytrip

Ajay Pandya@ajaypandya69

Dec 15, 2015 11:15 AM, 3212 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Make My Trip Experience

Hi There,

Recently we booked a holiday trip through make my trip. Unfortunately my family experience was horrible as listed below:

We demanded 5 star hotel stay during booking and once we started our trip found very basic hotel stay.
Even after requesting change of our hotels, no service was provided. Which resulted in my family cutting the trip short and return home earlier.

In future I am not booking any trip through Make my trip.

Please be aware all friends.

Brand Response

Response

(4)

Comment

Flag

Brand Response

MakeMyTrip

Dec 15, 2015 05:10 PM

Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care