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Makemytrip

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4.0

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Makemytrip
Vandana @VandAnna
Apr 28, 2012 07:15 PM, 2070 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

MakeMyTrip Makes my trip the worst!!

MakeMyTrip is a website that is constructed to cheat millions of people into paying them double of what is actually need, while telling they are the cheapest!. I had a personal experience of booking through MakeMyTrip which I sadly regret. I had booked a Deluxe Suite in a hotel. In the picture shown in this website, you make that it must be some good hotel and the ratings given by the website is its a 4 star hotel. Upon my arrival at the hotel, I realize that it is very much less a hotel. It was some kind of lodging without a lift or any kind of restaurant. My room was on the 3rd floor and since there was no lift or bellboys, I had to walk up the 3 floors myself carrying the luggage. Finally hoping to relax in my room I see  that the deluxe room has just 1 tiny bed. I angrily wrote into MakeMyTrip demanding refund.


They replied saying that they would give a Rs 500 discount on my next purchase. Little did I know I was about to be cheated again.  I called them up demanding the Rs 500 discount and they said they have no records of  the need to give me any discount.


SO EVEN IN EMERGENCIES, DO NOT BOOK THROUGH MakeMyTrip!

Issue Resolved
(0)
Dear VandAnna,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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