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Makemytrip

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4.0

Summary

Makemytrip
Ganesa Murthy@ganesamurthysrm
Jan 24, 2013 12:26 PM, 887 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

The best hated website ever

I am writing this review with a lot of disappointment  and anger. Before I start, I would like you advice not to use this website ever. Now,


I booked a bus ticket from Pune to Chennai on Jan 19th, Saturday, 12.00 am, Travels: Seabird tourists.My Makemytrip booking ID: NU27013950033318.


The bus did not stop at Wakad Bridge on 12.00 am.(waited til 4 a.m. in that f**king cold). When I called the respective tourists contact number , they did not attend the call. I called them the next morning and they told that, they do not have any seat booked with my name. But, I have a valid ticket from Makemytrip.com. with seat number.


I forwarded the same to the makemytrip support team, and they replied that they got the confirmation that the bus has left on time.There has been no resolution yet as it has been 5 days. Beware of makemytrip.com. It will suck up your whole time and money.

Issue Resolved
(0)
Dear Ganesamurthysrm,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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