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I tried to book a hotel and the transaction failed! I have been calling everyday for the past 15days to initiate a refund and these pathetic losers send me mail after mail saying refund has been initiated but nothing has been done! every time I call they say ?
It’ll get initiated today! Veelpal Kaur introduced herself as the floor manager and told me 5 days ago that she will make sure its done! Today spoke to Pratik (Service manager) who promised a call back in 1 hr !! n 6 hrs later I am still waiting!! My travel date is nearing and my money is stuck with these pathetic company! pathetic customer service!! pathetic site!!