I happened to use their website for booking some tickets to Goa. every thing was in order except, when the money was paid from my account, they informed that tickets could not be booked due to sudden filling of seats in the airlines. The refund will take two days (Booking ID -NF2203030252902
Booking Date - Tue, 15 January 2013)!
I was surprised that when money can be taken out of account in seconds, why refund should take days! Moreover, I did not have much money left in my account to book another tickets. I contacted their helpline number but they also stated they cannot refund money but it will be done within 2 days. Anyhow, I waited for 2 days, then another 2 days and now its 6 days, the money is yet to be deposited in my account. These people are cheaters and prices of tickets have sky rocketed in this period.