MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Pls dont book any reservations thru Makemytrip.com.
There was an incident happened to me when I booked. I booked a hotel reservation & makemytrip.com confirmed my booking. They also mention in the mail that I don’t need to cross check with the the hotel & it is surely confirmed.
Here is the hilarious thing!!!
I called up the hotel & they said there is no reservation under my name. I hung up the phone & I again called makemytrip. The reason they gave is that when I was making an online reservation, somebody manualy booked it at the hotel. How is it possible? Now I am worried whether they will refund my money or not. The tele operator of Make my trip.com just hung up the call. WHAT A SERVICE!!!
My friends pls tell all your friends not to use makemytrip.com