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Make My Trip Booking ID - NF2293579545404 dt: 27 Jul 2016 I wish to inform that I had made a Flight booking for 2 adults from Bangalore to Cochin for travel date of 30 Jul 2016 by Flt OP-109 and return on 01 Aug 2016 by Flt OP-110. These bookings were make through travel portal Make My Trip.com. Make My Trip was paid RS. 8862/-, on 27 July 2016, by credit card. This amount was debitted to my Credit Card account within 3 minutes. I was informed by Air Pegasus by SMS, on 29 Jul 2016, at 18:11 hours, that Flt OP-109 has been cancelled due to technical reasons. As I am unable to fly out from Bangalore on 30 Jul 2016, therefore I was not available at Cochin to make the return journey on 01 Aug 2016, by Flt OP-110. In view of the above, I requested Make My Trip on 28 Jul 2016, to make 100% REFUND immediately. Make My Trip and the air operator had REGRETTED THE INCONVENIENCE cause to me and the family. I was travelling for MEDICAL treatment to Cochin, but could not keep this appointment due to flight cancellation for which I had to reschedule my appointment with my doctor at Cochin. I have been constantly lied to by Make My Trip regarding the REFUND for the past 23 days. They have also lie to me by on phone/emails that the complaint has been resolved. I checked with Citibank, who has confirmed that the REFUND was not received by them. My complaint to Make My Trip is registered with them as Reference Number: 160729-057064.