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Makemytrip

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Makemytrip
Bhupesh Swami@bhupe1977
Jul 04, 2017 06:10 PM, 1434 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jul 04, 2017)
DONT EVER BOOK THROUGH THIS AGENCY IT IS A DISASTE

I am Principal of Kendriya Vidyalaya Baripada Odisha & have to travel for official purpose frequently .Normally I book rooms through OYO but for a change, This was the first time I had tried booking Hotel rooms through your agency. On 18/06/2017 at 11:53 am I get room booked for two days in Hotel Sheetal Bhubaneshwar and paid the amount online through Debit card.Immediately I noticed that their is a plan without breakfast also, so I cancelled the booking and got the message amount shall be refunded within 3 days shall be and hence booked the same without breakfast.  Now today when I was going through my account details I found that the said amount is still not transferred in my account.Friends I found three step FRAUD in this agency




  1. Rates shown at the time of making are much higher than at the time of search




  2. Booking at the hotel counter is much more cheaper .






3 The Biggest FRAUD done by this agency it that IT SHALL NOT REFUND A SINGLE COIN ON CANCELLATION AND WONT EVEN LISTEN TO YOUR GRIEVANCE

Issue Resolved
(1)
Dear Mr Bhupe1977,Greetings from MakeMyTrip!!We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologies any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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