MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
Attention was given only till booking. I have requested for something 1 month ago. Till now, I was never answered. I get replies from customer care which is never clear. Without solving the issue, they will simply close the tickets. After booking is done, they will never care. Extremely worst customer service. I have sent so many emails about the issue for past 1 month. No clear response and never taken care.
I would suggest you to go for some other good booking agencies which provide good customer support. Better avoid makemytrip.