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Makemytrip

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Summary

Makemytrip
Dr.Sanjeev @sanjeevgeorge
Oct 19, 2012 05:51 PM, 1184 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Very attractive but very unreliable

I booked 2 international flights on makemytrip.com in Sep 2012 with my SBI card, and as per an  MMT and SBI offer, I was supposed to get 11% off on each flight. When I booked, I entered the voucher code given, but they told me that the discounted money will be credited to my account within 14 days of booking.


I waited, but nothing ever came. When I called their offices in Gurgaon and Chandigarh, some of their executives simply disconnected the phone without answering my questions, which is very rude, or they kept telling me nonsense like’I will get the money after I complete my journey’ or’ I did not enter the voucher code’ or’since departure city of one of the flights is ex India, I am not eligible for cashback’ or’I must call SBI’.


I also called their office here in Bangalore, but they simply said they can’t help me.


The offers on the MMT site are very attractive but my advice is - PLEASE BE CAREFUL of them, especially with online transactions. They can try to cheat you. I don’t think I am ever going to use this MMT again unless really necessary.

Issue Resolved
(1)
Dear sanjeevgeorge,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regardsTeam-MakeMyTrip Care
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