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The worst travel portal I have taken. I have taken a flight from Bagdogra to Chennai through them in the month of jul 2014 and my filight was cancelled by the respective airlines and provided me with cancellation certificate and full refund admissible certificate.
I have submitted all this document proofs and still they have charged me cancellation fee of whopping Rs3000/-. still I was not having any grudge as I thought it may be a system fault so I contacted them on tele and they will tell you very sweetly sir it will be resolved in 45 days as refunds take that much time if you have paid it through credit card. Now after that I gave them not less than 10 calls and every time hearing sir it will be resolved in a week. I dont know when that week will come maybe after the end of this universe. I will post the details of my ticket and travel in next comment
Now at last you have responded now I will provide you the details