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I have made 2 train bookings. I cancelled tickets online. they were cancelled at irctc and not makemytrip. then I called makemytrip in Dec and one agent cancelled booking id in maketrip and started refund. Money is not credited back to my account. I have called them 4 times and written 3 emails. Everytime they have a different demand. Now, They are asking get bank statement till today in PDF format. I couldn’t find an option in icicibank.com to get statement in PDF format till today.
I ask them if you have credited then give me transaction number which bank gives to you. Agent says that he cant help me unless I get PDF statement from 12-Dec-2012 to 5 Jan 13. I will never use makemytrip. This learning has cost me Rs1850. Below are booking IDs: MakeMyTrip I don’t have time to go through this hell. Booking ID: NR2512911414361 MakeMyTrip Booking ID: NR2512911414441
We should directly book train tickets in irctc. Makemytrip usage them only. We will avoid intermediate charges and issues in refund.