I have done atleast 8 bookings through makemytrip - for hotel, flight and rail - what I realize now is that the Process does not end after we make bookings! the REAL PAIN starts in case of any cancellation
Few cases I have undergone:1) Rail booking which I cancelled - refund amount (~ Rs 1200): It;s more than a month now, I am still following up with the makemytrip support : NO REFUND received till date2) Hotel cancellation: Close to 25 days now - NO REFUND received till date
From these 2 transactions I realize that if we do not follow up - they just SWINDLE the Refund. I am sure that people with busy lifestyle - this just falls through the cracks and we do not notice that the refund is not done.
I frankly suggest that people be very aware and careful on any refunds related to bookings done on makemytrip