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Makemytrip

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4.0

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Makemytrip
Rudraksh Soni@rudrakshsoni283
Jan 11, 2015 09:28 AM, 1860 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Make My Trip Poor After Sale Service

I recently booked tickets from new delhi to new york from make my trip and received some terrible after sale service. I was typically feeling like, a shopkeeper took my money and gave threw the stuff I bought and he doesn’t really care! I booked the tickets with a guy named chiranjeet, who was senior travel expert.


He firstly promised me that he is gonna coordinate, and also help me with the seats preference. But nothing happened! In return when I tried to contact him or any of the person at make my trip I was either transferred n number of times or put on hold for hours.


Such a poor after sale service they offer you, NOT RECOMMENDED TO GIVE BUSINESS TO SUCH PEOPLE WHO DOES NOT CARE ABOUT THEIR CUSTOMERS! IF I COULD I WOULD’VE GIVEN 0 STAR RATINGS TO THEM! ALTHOUGH 1 STAR IS JUST FOR BOOKING!

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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