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I recently booked tickets from new delhi to new york from make my trip and received some terrible after sale service. I was typically feeling like, a shopkeeper took my money and gave threw the stuff I bought and he doesnt really care! I booked the tickets with a guy named chiranjeet, who was senior travel expert.
He firstly promised me that he is gonna coordinate, and also help me with the seats preference. But nothing happened! In return when I tried to contact him or any of the person at make my trip I was either transferred n number of times or put on hold for hours.
Such a poor after sale service they offer you, NOT RECOMMENDED TO GIVE BUSINESS TO SUCH PEOPLE WHO DOES NOT CARE ABOUT THEIR CUSTOMERS! IF I COULD I WOULDVE GIVEN 0 STAR RATINGS TO THEM! ALTHOUGH 1 STAR IS JUST FOR BOOKING!