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Makemytrip

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Makemytrip
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Milind @milkar
Mar 19, 2016 12:16 AM, 7490 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Unprofessional cancelation of hotel by MakeMytrip

Dear MD of Makemytrip.com


I had booked a hotel in Mahableshwar through Makemytrip.com on Sunday 13/3/2016 for 25/3/2016 - 27/3/2016.


I had paid the full amount through Credit-Card & I have received a confirmation at the same time.


5 Days later on Friday at 10:12 pm, I receive a letter saying the hotel is not booked as it is full. If teh booking wa snot available, it shoudl have been informed within d day. This was not done.


This is totally unprofessional from MakeMytrip & action needs to be taken agaianst such companies.


I would not suggest anybody to book tickets or hotels through through makemytrip.com

Issue Resolved
 (1)
(2)
MakeMyTrip
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID orEmail address used at the time of bookingWe await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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