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Makemytrip

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Makemytrip
Nov 20, 2013 12:56 AM, 35342 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Hotels far away from main city

We had booked the Kerala holiday package from 13th Nov 2013 to 18th Nov 2013. Hotels provided by your agent Virendra Garg was very much away from the main city. The hotels Woodland Resort which was located far away from the main city Thekaddy.


We have really wasted our time as we had to reach the hotel in evening. The stay of these hotels was not very good. We have met some travelers which have booked the hotels from you, and got some very good hotels at Munnar and Thekkady at the same price which he have booked the package.


We are really disappointed with the hotels. We have enjoyed only the car services provided by you. Please make sure that your agents do not provide these hotels to other customers.

Brand Response
(0)
Dear Pdsaw,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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