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Makemytrip

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Makemytrip
KARTHIK SR@karthiksranjan
May 26, 2015 11:15 PM, 2091 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Make My Trip should be called Make my hell

I had booked Bus ticket from Make my trip and selected SVR tours, travels Apple I bus, and boarded the bus on 22nd May 2015, 11pmalong with my aged mother from Bangalore Tin Factory pont. At 12:45pm bus had a break down at the Chickbalapur junction near Bangalore International airport. The driver and other passengers called the manager Nagaraj who informed within 45 minutes an alternative bus will come. But the alternative bus came in the morning at 8:45am and reached Hyderabad at 5:30pm.


The bus authorities didnt even bother to give water or anything. Usually in all the Volvo buses you get water so nobody even bothered to carry water while travelling. And the temperature inside the bus was 30 degree celcius, Even the drop point selected was Ameerpet but the bus dropped at Mehandipatnam. While travelling itself had dropped a mail to Make My trip but didnt get any response. Please think 100 times while booking tickets from Make My trip, if you book tickets from Make my trip make sure you dont get any support and get ready for the most unpleasent travel.

Issue Resolved
(0)
Dear karthiksranjan,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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