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This is so disappointing to see company like mmt is playing with customers money. Very pathetic support team, even after so many e-mails I have not received the call. I have decided henceforth not to book any tickets from MMT.
This is regards to the flight ticket booked from Delhi to Dubai. Unfortunately due to clinic mistake, I have to cancel the flights. I tried calling you on the day when I need mmt support but mmt agent was not available on call. IVR keeps on saying use online platform.
I cancelled the tickets waited for so many days to refund and refund comes partial. Airline refunded the full fare why mmt is charging convenience fees as your website clearly says no deduction during this times. but still deducted the amount.
All I want is one call to explain my matter.
9841897313
NN7813854288328
PLS CALL OTHERWISE I WILL MOVE TO CONSUMER FORUM