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Makemytrip

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Summary

Makemytrip
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Dipankar Datta@dipankard04
Feb 20, 2011 02:58 AM, 2845 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Promises one thing and you get something else

I had made a booking for India from US and my ticket indicated that I can carry two baggages. The booking was done via makemytrip.com. They changed the policy to 1 baggage and they had not informed me about it. This resulted in surprises at the Airport and when I called the Makemytrip agent from the Airport they told me that they will refund me the extra baggage charge but they completed denied that as well.


I strongly urge not to book via makemytrip.

Issue Resolved
 (1)
(1)
MakeMyTrip
Dear Dipankard04,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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